Tuesday, July 15, 2008

Keys To Reduce Refunds and Chargebacks

A chargeback occurs when a customer contacts a credit card-issuing bank to initiate a refund for a purchase they made on their credit card. The reasons why chargebacks arise can vary greatly but generally, they are the result of a customer being dissatisfied with their purchase from sellers. This is one sure-fire way to loosing out big time on your business profitsIf the number is high in any period you could risk loosing your third party merchant account altogether.

The best way to deal with any chargeback is to prevent it happening in the first place. The following suggestions are very generic and can be used by most businesses to decrease their chargeback potentia

1. Clearly State the Billing Name

First and foremost state the name of your third party credit card processor on your sales pages and include them in your terms and follow up email receipts so that customers are fully aware of what company name will appear on their billing statements. This will reduce the number of customers who do not recognize the billing name on their statements from contacting their credit card issuers for a chargeback. This one factor can lead to an unprecedented number of chargebacks claims.

2. Provide Your Customer Support Details

Provide your email address so that customers can contact you regarding any queries about their order. Make sure that you answer them in a timely manner to avoid unnecessary delays. If a customer is not responded to promptly they are very likely to make a refund request.

3. Offer Lifetime Updates

Offering your customers lifetime updates to your product and services to add value and will encourage them to remain customers in the knowledge that they will always receive your most current edition of your goods.

4. Reward Loyal Customers With Exclusive Privileges

Offer your customers a product that can be used freely as long as they are fully paid members, as part of a membership site. Or use a tool which is only available to customers and cannot be accessed after a refund request is made. As long as your offer is valuable to your customers and members you are will substantially reduce the number of refund requests.

5. Provide The Best Guarantee
Your guarantee could become a thorn in your side if you have a very short time span before customers can test out and use your product. But studies show that the longer the guarantee period the less refund requests are made because customers are more comfortable with their rights to cancel if the product or service does not meet their needs.

This is at your discretion as a merchant so testing is important to work out what is best for you. Remember to take into account that some third party processors have a limit on the maximum refund time their merchants can issue to customers.

6. Accurate Product Descriptions

Avoid making bold claims that are "too good to be true" if you cannot deliver the results. You could be setting yourself up for a big fall and your customers will request refunds if your product description does not fulfill their needs. You could also be breaking the law and be liable to charges if a law suit is brought against your company. Make sure your sale letter accurately reflects your goods for sale and highlight the TRUE benefits of owning the goods.

7. Surprise Bonuses

It is a great surprise when you buy something and receive additional unadvertised bonuses. This can warm your customers to your company and can only please them. It also demonstrates that you do not need to publicize your bonuses because you believe in your product so much that it will sell on its own merit.

I suggested you to get Chargeback Ebook - The Official Global Chargeback Guide to further safeguard against refunds and expensive chargeback costs. Improve your chances of winning that next chargeback from the leaders in chargeback protection. For only $19.95, merchants are able to download this Chargeback tutorial which will guide them in the fight against all types of credit card fraud and help them win any future chargebacks. You will discover that consumers bank decides the outcome of the chargeback, not your Merchant Service Provider, not your bank and not you. The customer may or may not have contacted the merchant about remedying this situation ahead of time. They may even be completely wrong. However, responsibility falls to the seller to ensure that the transaction goes smoothly and the customer is satisfied. A failure somewhere within the fulfillment process, including at the customer service level, can lead to a chargeback. Always respond to a chargeback as quickly as possible. A limited amount of time is available to resolve a chargeback. If you miss the window of opportunity to respond, you forfeit your ability to fight the chargeback. If your processing bank has any more questions or requests, your quick response will ensure that they have enough time to get the relevant information from you.

Ten Ways to Piss Off You Readers, Kill Your Blog, and Get Banned From the Internet!

Everywhere I look there is blogging advice on how to increase your traffic, pagerank, and readership on the net. There’s syndication, RSS feeds, and any type of social topic you would ever need. However, nobody tells you how to stop the traffic, alienate your fan base; so I thought I should try.

1. Active in blogging? Why not put as many popups on your page as humanly possible? Make it as difficult as possible for a reader to navigate away from your page and ensure that he will never come back! If you are not comfortable with popups, AdSense ads after every post and every type of widget that you can find will do the trick.

2. Too many comments? Turn them off, don’t respond when they are posted, and return fire with fire. People like to feel engaged when they read your content. Don’t let ‘em!

3. Got an RSS feed? Get rid of it, or better yet, find a blog that you absolutely hate and offer it as the feed through your site. It all looks like XML code until you plug it into a reader anyway. Your readers won’t know what hit them.

4. You have a bookmarking widget; Digg, del.icio.us, News Vine, Reddit? Aren’t there equivalent bookmarking tools for adult sites? Couldn’t you use the same graphic and just replace the hyperlink? Hmmm, if you want to get some hate mail, this may be the way to do it. When responding to the hate mail, please refer to item 2 above.

5. Member of MySpace, Facebook, Friendster, Xanga, LinkedIn, MyBloglog and other networks that syndicate your content? This one’s easy, don’t complete your profile, syndicate content that is not yours, be un-genuine, and do not respond to comments. We keep going back to step 2 for some reason.

6. Overload your readers with useless bookmarks. Stop writing content and go hog wild with your Sumble Upon and del.icio.us bookmarking Wordpress widgets. Nobody likes going to a blog that has nothing other than a collection of non-related bookmarks. No content, just bookmarks; nothing slows down traffic like a great link farm.

7. DUMP THE TAGS!!!! Nobody will read your blog if nobody can find it. If you have a search term that inadvertently shows up under a Google search, repeat it in the text as many times as possible. A black-hat trick or two will also work to get you banned from Google.

8. All text and no pictures makes for a very boring and unpleasant blog. Pictures are worth a thousand words, and people love to look at and share video. Why do you think YouTube sold for a billion dollars? If you don’t want traffic, do not use flickr, youtube, or other multi-media sharing service.

9. Whatever you do, do not reference blog posts that you had writer earlier. This would entice readers to go further into your blog and spend more time there. Why would you want that?

10. This one I had to think long and hard about. How do you get blacklisted from as many sites as possible, kicked off search engines and banned from the internet? One word….SPAM!!!

TAGS: spam, banned, rss, ugly, kicked off, no readers, bad blog, bookmark widgets, digg, anti-comments, popups, tricks, reference, readers, ugly blog, mybloglog, wordpress, blogger, stumble upon

What’s Best: Blogging Traffic Or SEO Traffic Generation?

I’ve heard it said, and even seen it written, that blogging is better than SEO for getting traffic. Are blogging traffic or SEO traffic generation techniques better for you, or does it not really matter?

Actually, a lot depends on you and which you like best: blogs or traditional websites, and also what you want the traffic for. I also wonder why the distinction is being made, since anybody serious about internet marketing and getting plenty of traffic, will use both. There is really no need to choose one or the other. However, when I hear such arguments I get the feeling that it is more academic than which provides the more traffic. Feelings, however can be wrong, so it is worth discussion.

When you think about it, the type of traffic you get from a blog could very well have different needs and interests to those that reached your site after carrying a search on Google or Yahoo using specific keywords. OK, you can get to blogs from search engines also, and through the use of keywords, but if you are looking to buy something you wouldn’t normally log onto a blog, would you?

Let’s say you wanted the best price for a gross of Titleist golf balls, you wouldn’t visit a blog site. Similarly if wanted to discuss their benefits, you would go to a blog or a forum. Sometimes it gets difficult to tell the difference these days, since blogs are becoming increasingly more interactive, but you get my general drift. I hope!

With a blog you can advertise whatever you want to, and the same is true of a website. However, you are more likely to make a direct purchase from a website, and to seek information from a blog. Hence, the traffic you get on a blog are information seekers and those on your website may also be looking for info, but might also be wanting to make a purchase. So right away we can kind of separate blog readers from website visitors.

It’s not a well defined separation, but bloggers tend not to be looking for something different to what a search engine user is looking for. If you have a blog on your website, your blog page will be likely to attract prospects that will tend to be more regular visitors than those that are checking out your website. If the latter don’t respond to your opt-in form, you will be unlikely to see them again, but a visitor to your blog page might return frequently.

However, to return to the question: what is better, blog traffic or SEO traffic, as long as each is free it doesn’t really matter I would have thought. I suppose that it could be argued that the SEO traffic is more focussed because they have used your specific keywords to get to the page they landed on ,and blog traffic could come from ezines and other sources that are perhaps not specific to any product you are selling. Me, I would accept any traffic no matter where it came from, and quite frankly once the traffic gets to your webpage it is up to you to convert it to sales.

The difference between the two is that if you don’t make an immediate impact with the SEO visitors, you could be struggling to keep them returning to your website, but you are likely to have more time with the bloggers, since they tend to keep coming back to the blog. The SEO visitors might register with your opt-in page, but that only allows you to keep in contact with them, and you still have to try to induce them to return to your website.

On the other hand, the blog readers need no such inducement, since they visit your site each time you publish a new posting. That is assuming that your blog is on your own website, and not on the blog server as many (perhaps most) are.

Perhaps I am completely on the wrong track, but I will keep tabs on it and report on my website what my findings are regarding blog traffic and SEO traffic, and whether or not one tends to buy more that the other. It is useful to know, since for a website that is designed to sell products it can determine whether or not it is worth having a blog on your site or keep trying to improve your SEO.

That is a big decision to make, and if it could make the difference between success and failure then it should be determines mathematically and scientifically rather than by conjecture and opinion. It is scientific testing that frequently makes the difference between those that are successful in internet marketing and those that fail.

So, is blogging traffic or SEO traffic generation the best? Who knows? I hope to know shortly though, and I will share it with you on my site when I finish my testing.

Connecting Blogging And Marketing

Everyone into the Internet business today that includes blogging and article content management are sure to know that search engine optimization (SEO) is one part for consideration when it comes to composing and using keywords proficiently. While some have been doing the necessary research surrounding SEO, others have simplified it too much that it is not really categorized under this area.

Keyword repetition is useless unless they are constructed in a way in posts to make sense. The best thing to generalize all of these is “How can you expect people to rely on your work if they do not understand what they are reading?” Such is a practice that is still being done at present. People think that the more times a keyword is used in an entry, the better it is for them.

For programs and scripts, it may be possible. But the human factor will always be the varying aspect that will make the difference. Reader count and site visits are important as well. Putting value in your blog or content is still important and this can never be taken for granted.

So the next time you make a blog or article, be wiser. Quality is still the unforeseen factor in most of your work. Do not degrade yourself for the sake of ongoing SEO trends. Just understand the whole methodology and you can find yourself on course towards efficient blogging and content management with SEO as your reward.

The gift of blogging to the masses of people who patronize the Internet is the ability of being to voice out accomplishments, frustrations and unique ideas coming from experience and personal beliefs. All people in the world will always have something to share that will be of interest. It all depends on how they put it into writing and good composition for others to read.

Blogging is not really too technical to learn and do. All it needs is the gathering of ideas and compose it in a way to which people can understand the obvious gist that people are trying to bring across. It all boils down to the quality content contained in blogs. This is something that can either be informative or used as daily thought to which is important for people to rely on.

Blogging should not be limited to what people want to read today. Many have used blogging as a form of marketing tool to help spread the word on particular words and topics. While this practice is a breakthrough for business minded individuals, they should also take into account that the entry should make sense. This is the best way to create blog entries considering that content is still the main point for their compositions.

Depending on the purpose, blogging should be left with a free-hand when composing them. The essence and the meaningful substance of such blogs can only be brought out if a person or a blogger would have no restrictions present in being able to put into writing the wandering ideas on his mind. A lot of people would be surprised at such entries, unique and providing deeper meaning if they are allowed to blog as they wish.

Blogging For Website Traffic

Nowadays, it seems that everyone and his cousin have taken to blogging. This form of online self-expression has slowly but steadily taken over the World Wide Web to become somewhat of a phenomenon in recent years. Some people use blogs as their personal journals, some may see them as an outlet for their creative work, and others may just want their own personal place in cyberspace to share thoughts and ideas.

Now, a quick question for the Internet businessman. If you have a blog, can you use it to boost your site's exposure and drive more traffic to it? A blog is great for sharing ideas and posting about things you like or don't like, but can a blog help your online business succeed?

The answer is a definite YES. Your blog can do wonders for your website, but it all depends on the way you utilize its potential power. I'm going to teach you a tried and proven method that has been effective for other website owners, and this method is applicable for any type of blog. You will just need a lot of creativity and some time to make it work.

First thing you have to keep in mind is that most blogs on the Web have a community feel to them. You may think that your blog is your own, since you're the one who installed and developed it. And you may be right. But your blog is also connected to other blogs on the same site. You may also be connected to other blogs that are using the same blogging software as you. This situation guarantees that sooner or later, a person will land on your blog and be able to see all that you have to say. This can also mean that your blog is now getting free advertising within the blogging community. I don't think you need me to tell you how beneficial this can be for your site's traffic.

However, you do have to keep in mind what you're posting as your blog's content. If all you're doing is making posts that promote your products or your business, then you're dead. Believe me, that is not the recommended way to use your blog. Have you seen the Internet lately? It's already overflowing with loads of advertisements for products and services. Be different. Your visitors need a good reason to keep coming back to your blog. Use it to give expert and knowledgeable information about your line of work to your readers. If you're selling a product on your site, talk about it on your blog, and don't just post a measly advertising blurb.

Let's say you're selling power tools on your website. You can write reviews and other useful posts about the kinds of tools you have on your site. What you're doing is providing some insight for your potential customers about the tools you're selling. These blog posts will then be able to generate confidence in your readers and encourage them to actually buy the products.

Another advantage of having a blog is that it makes it easier for interested buyers to get access to the seller (that's you). Usually, readers of a particular blog post are allowed to leave comments on what they've just read. For example, you've just finished a review for the new Ajax power drill. Whenever a reader comes across it and has a question regarding that product, he or she can easily leave a comment. You can then see the questions and post your answers. See? You can now connect with your readers and potential customers personally. This make you much more approachable, as compared to the faceless entity behind the impersonal commercial website.

In addition, your readers will also have the option of subscribing to your blog feeds via RSS or to your newsletters, so they can be immediately notified about any new posts you make. If you have established a reputable standing in your niche, a long list of eager readers will soon be waiting for your next post, and lots more will be coming to your website.

Cashing in by Blogging

Believe it or not, but it’s actually possible to make money from blogging. One teenager has, in fact, earned $5,000 a month just from making posts on his blog! Of course, not every blogger is this lucky. It does take some skill, and some luck to make money from blogging. What it also takes is some knowledge of how exactly to generate income just by posting blogs. In this newsletter, we will go over three specific methods of making money on your blog: Adsense, Pay Per Lead, and Affiliate Links.

So how exactly do I make money on my blog?

You do it by working with another company that wants to use your blog as a form of advertising. It sounds like selling out, right? Not exactly. The advertising can be as in your face or subtle as you want. And it can still make you money, provided you have enough visitors to your blog.

What is Adsense?

Adsense is a program offered by Google. The program, if installed, will display ads provided by Google.

How do I get Adsense?

You’ll need to go to Google.com, first. At the bottom of the screen is a link for “Advertising Programs”. Click on that. Then click on the link for “Adsense”. Scroll down on the page that comes up and click “Click Here To Apply!” You then fill out the form with information about yourself. After 12-48 hours, Google will notify you via email whether or not your site has been accepted. When you’ve been accepted, set up your ads by doing either of the following:

1. If your blog is hosted on Blogger.com, you can set up your AdSense ads by going to your profile, selecting settings>template>add an element. Then select AdSense and login with your account info. Next, you’ll configure your ads and save the template. That’s it.

2. If you are self-hosting your blog, you’ll have to set up AdSense in more of a manual way. You’ll create your ads(which can be as small or as tall as you want) and then copy the HTML/Javascript code Google gives you. Then you’ll paste it into your blog(on the left, right, or top of the screen).

For the first few days, the ads displayed by Google will be Public Service Announcements. After the ads have been up a few days, though, the ads will switch to ads that are relevant to your blog.

How does Adsense work?

Every time a visitor clicks an Adsense ad, you get a little bit of money(usually around 30-60 cents). The amount you get for each ad clicked depends on the number of unique visitors you receive on your blog. The more visitors, the more money that can be earned.

Google will then send a check or pay you through Paypal once you’ve made at least $100 from the ads.

It is important to remember that Google will penalize you if you click your own ads, or if you ask visitors specifically to click ads. So don’t do that!

Pay Per Click

Pay Per Click is basically just like AdSense, except you don’t just work with Google—you work with multiple companies. BidVertiser is one such company you can sign up with to do Pay Per Click advertising.

How do I get Pay Per Click

You sign up with a site like Bidvertiser and then follow their instructions to set up the Pay Per Click ads on your site.

How does Pay Per Click work?

It works by paying you money each time someone clicks an ad that you display. You won’t get paid for multiple clicks from the same user in the same visitor, nor will you get paid for someone simply visiting your site. You only get paid for legitimate clicks.

Affiliate Links

Affiliate links are basically links which people pay you for. Companies will actually pay owners of popular blogs to post links on their blog. You can do as much Affiliate linking as you want.

How do I get Affiliate Links?

You can get Affiliate links by searching for “Affiliate Link Programs” on the internet. Once you find an Affiliate link program that looks good to you, sign up for it. Then you can follow their instructions for putting the link(s) on your blog.

How do Affiliate Links work?

Like the other two methods mentioned above, Affiliate links work by paying you money each time they are clicked. You get paid for each click per unique visitor.

So that’s it. There’s three legitimate ways to make money from blogging. It is important to keep in mind that the amount of money you are able to make depends on how many visitors your blog draws. If you draw a lot, you’ll make a lot. If not, the money you earn will be modest. But it’s still extra money, so why not do it?

Making money using Adsense, Pay Per Click or Affiliate Link programs is easy and effective. Start monetizing your blog today!